Support Portal

1. Manage Project End and Close Approver Responsibilities To update the ‘Company Profile Settings’, open the Focus HQ tool using this link  http...

1. Set-up End Approver Responsibilities Within the Company Profile, scroll down to the "Approver Responsibilities" section. This is the sect...

1. Set-up Close Approver Responsibilities Within the Company Profile, scroll down to the "Approver Responsibilities" section. This is the se...

1. Set-up Department Approver 1. Within the Company Profile, navigate to the ‘Department Naming Convention’ section and then ‘Department’. This is the...

1. Manage Project Close-Out To close a Project, open Focus HQ tool using this link  https://app.projectfocushq.com/accounts/login/. Login using ...

1. Video You can check the video for a walkthrough on moving a Project from Execution to Benefits Tracking. 2. Review and Approve Project to Move to Be...

1. Manage Project End Review Checklists 1. Go to the Top Navigation of the Focus HQ homepage, hover over your ‘Company Name’ then click on the ‘Edit’...

1. Manage Project Close-Out Report Fields 1. Go to the Top Navigation of the Focus HQ homepage, hover over your ‘Company Name’ then click on the ‘Edi...

1. Video You can check the video for a walkthrough on moving a Project from Benefits Tracking to Closed. 2. Review and Approve Benefits Tracking Projec...

1. View Closed Projects To view Closed Projects, from the Focus HQ ‘Home’ page, within the ‘Tiles’ section, navigate to ‘All Projects Dashboard’ by cl...