Support Portal

1. Manage Knowledge Base Categories To manage the ‘Knowledge Base’ section, open the Project Focus HQ tool using this link: https://app.projectfocushq.com...

1. Add a New Knowledge Base Category   1. Within the ‘Knowledge Base’ page, navigate to the ‘Settings’ tab from the left sidebar then click the ‘New Categ...

1. Update a Knowledge Base Category    1. To update a Knowledge Base Category, click the ‘Settings’ tab from the left sidebar. Once done, click  the Edit ...

1. Remove a Knowledge Base Category   1. Click the ‘Settings’ tab from the left sidebar of the Knowledge Base page. Once done, click  the Delete icon besi...

1. Add a New Knowledge Base Page   1. Below are the following ways to add a Knowledge Base ‘Page’: Click the ‘Home’ tab from the left side bar then clic...

1. Update a Knowledge Base Page   1. Go to the Knowledge Base Category where the Page belongs (E.g. ‘How to Navigate to My Coaching Page’ document saved i...

1. Archive a Knowledge Base Page 1. Go to the Knowledge Base Category where the ‘Page’ that you want to delete belongs (E.g. ‘How to Navigate to My Coac...

1. Restore a Knowledge Base Page 1. Go to the Knowledge Base Category where the ‘Page’ that you want to Restore belongs (E.g. ‘How to Navigate to My Coa...

1. Print a Knowledge Base Page   1. Go to the Knowledge Base Category where the ‘Page’ that you want to Print belongs (E.g. ‘How to Navigate to My Coachin...

1. Download Knowledge Base Attachments   1. Go to the Knowledge Base Category where the ‘Page’ with an ‘Attachment’ is (E.g. ‘How to Navigate to My Coachi...