Support Portal

1. Search Knowledge Base Categories 1. To search a Knowledge Base Category, go to the Settings tab then enter text in the search field. Once done, click...

1. Search Knowledge Base Keywords 1. To search a How To ‘Keyword’, go to Knowledge Base ‘Home’ page then enter Keyword(s) in the search box (E.g. My Coa...

1. Ask a Question in Knowledge Base   1. Navigate to the Knowledge Base ‘Home’ screen and then click the ‘Ask Question’ button.      2. The ‘Ask Questi...

1. Add a Question to the My Coaching Request   To add a Question to the ‘My Coaching Request’, click on the ‘Title’ of the Request that you want to commen...

1. Filter Knowledge Base Pages   1. To display the Document Table by ‘Status’, navigate to the Knowledge Base Category or Sub-category. Click the Status d...

1. Navigate to the Knowledge Base Sub-Categories   1. To navigate to the Sub-categories, click the Category from the left sidebar or click the ‘Category’ ...